Clients can be referred or self refer.
If a client self refers then they need to be on benefits on a low income. They are assessed and then placed into two categories.
Category A
Crisis – Moving into empty accommodation. This is where they then have access to the support centre.
Category B
Non Crisis – For those on benefits who have been in their homes for over a year can receive 20% off furniture in our furniture shop. Customers must show proof of benefits before they can receive this discount.
Agencies
Agencies can refer to CCA on behalf of their clients.
A – The agency pays
B – The agency refers them to us and they register to become our client and pay for items themselves.
